You can return the product you have purchased,within 14 days after receiving it,to “Robotistan Elektronik Ticaret AŞ” which is located in "Atatürk Bul. No:108/8 İkitelli Başakşehir / İstanbul" according to circumstances listed below.
It is obligatory to return promotional products at the same time if there is any.In this situation, please inform us via [email protected] e-mail address for not having any problem during process.
Send your return package with your local postal service in order not to have any problems at custom.Please do not use Fedex, DHL etc shipment firms to return your products.Due to complications at the customs, we can not accept returns sent via Fedex, DHL, etc.
Your refund will be processed once we receive your package and carry out the necessary checks.
- Structurally nonreturnable products, stock priced products, specifically prepared products, periodicals, products limited date of expiry are not included for right of withdrawal.
- The package and if there is any, standard accessories of a product should be included without any damage in the package that you are returning and the product should be in a position to sell again in the market (without any damage, dirt or being fixed)
The Process After Returning
- Package, accessoriesof product and also its invoice are controlled by www.robotistan.com after receiving returned product.
- Return invoice should be attached to the product that you send back.
- If return process is approved, you get to refund in 5 days with method of payment you indicated in return form.
All products are guaranteed to work for first usage.
If you have any problem, please contact us on [email protected]