ARTICLE 1 - PARTIES
1.1 - SELLERTitle: Robotistan Elektronik Ticaret AŞ Address: Atatürk Bul. No:108/8 İkitelli Başakşehir / İSTANBUL Phone: +90 850 766 0 425 Email: [email protected]
1.2 - BUYER
Title: ...........................................................
Address: ...........................................................
Phone: ...........................................................
ARTICLE 2 - SUBJECT
The subject of this agreement is to determine the rights and obligations of the parties in accordance with the provisions of the Law on Consumer Protection No. 4077 and the Regulation on Distance Contracts, regarding the sale and delivery of the product(s) specified below, which the BUYER ordered electronically from the website www.robotistan.com.
Product type and category, quantity, brand/model, color, sales price:
...........................................................
ARTICLE 3 - CONTRACTED PRODUCT
Product type and category, quantity, brand/model, color, and sales price are as specified above
Payment Method: ...........................................................
Delievery Address: .......................................................
Recipient: ................................................
Billing Address: .........................................................
Shipping Fee: ..........................................................
ARTICLE 4 - GENERAL PROVISIONS
The type and nature of the products, their quantity, brand/model, color, and sales price are as specified above
4.1 - The BUYER declares that they have read and understood all preliminary information about the product(s) subject to this agreement (features, price, payment terms, and delivery) as provided on the www.robotistan.com website and confirmed this electronically. 4.2 - The product(s) will be delivered to the BUYER or to the person/institution at the address indicated by the BUYER within the time frame stated on the website, depending on the BUYER’s location, and no later than 30 days from the date of order. 4.3 - If the product(s) are to be delivered to someone other than the BUYER, the SELLER cannot be held responsible if the recipient refuses the delivery. 4.4 - The SELLER is responsible for delivering the product(s) in good condition, complete, in accordance with the specifications stated in the order, and accompanied by any warranty certificates and user manuals if available. 4.5 - Delivery of the product(s) is subject to the receipt by the SELLER of a signed copy of this agreement and full payment by the BUYER via the selected payment method. If payment is not completed or canceled by the bank, the SELLER is deemed to be released from their delivery obligation. 4.6 - If the BUYER’s credit card is used by unauthorized persons after delivery, and the corresponding bank or financial institution does not pay the product price to the SELLER, the BUYER is obligated to return the product to the SELLER within 3 days. In this case, all shipping costs shall be borne by the BUYER. 4.7 - If delivery cannot be made within the agreed period due to force majeure or extraordinary circumstances (e.g., severe weather, interruption of transportation), the SELLER must notify the BUYER. In such a case, the BUYER may cancel the order, request a replacement product, or postpone delivery until the obstructing condition is resolved. If the BUYER cancels the order, the amount paid shall be refunded within 10 days. 4.8 - Defective or faulty products, with or without a warranty certificate, may be sent to the SELLER for necessary repair under warranty conditions. In such cases, shipping costs shall be borne by the SELLER. 4.9 - This agreement becomes valid after being signed by the BUYER and received by the SELLER via fax or post.
ATICLE 5 - RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw from the contract within 14 days from the delivery of the product(s) to themself or the person/institution indicated. In order to exercise the right of withdrawal, the BUYER must notify the SELLER via fax, email, or phone within this period and the product(s) must be unused as outlined in Article 6.
If this right is exercised, a copy of the cargo delivery note and the original invoice must be sent to the SELLER. Upon receipt of these documents, the product price will be refunded to the BUYER within 7 days. If the original invoice is not provided, VAT and other legal obligations (if any) cannot be refunded. The cost of return shipping shall be borne by the SELLER in case of withdrawal.
ARTICLE 6 - PRODUCTS NOT ELIGIBLE FOR WITDRAWAL
The right of withdrawal cannot be used for products that, by their nature, cannot be returned, single-use items, software or programs that can be copied, and perishable goods or those past their expiration date.
For the following items, the right of withdrawal applies only if the product packaging is unopened, undamaged, and the product unused:
♦ All kinds of software and programs
♦ DVDs, VCDs, CDs, and tapes
♦ Computer and stationery consumables (toner, cartridges, ribbons, etc.)
♦ All kinds of cosmetic products
ARTICLE 7 - AUTHORIZED COURT
For the implementation of this agreement, the Consumer Arbitration Boards and the Consumer Courts located in the SELLER’s or BUYER’s place of residence shall have jurisdiction up to the value announced by the Ministry of Industry and Trade.
In the event of a completed order, the BUYER is deemed to have accepted all terms and conditions of this agreement.
SELLER
Robotistan Elektronik Ticaret AŞ
BUYER
Name/ Surname: .......................................................
Date: ...................................................................
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